THERE ARE TELESALES CONSULTANT VACANCIES AT DISCOVERY

Representing all product lines, including Discovery Bank. There is an opportunity for forward thinkers, innovators, and people who thrive on complexity in a growing business.

DESCRIPTION

Identifying sales opportunities.

Answering inbound calls timeously and making required outbound calls

 

 

Co-ordination of own administration

Identifying sales opportunities

Maintaining accurate details and statistics of all queries

KEY PURPOSE

This position is based in the Discovery Connect Sales call centre, and reports to the sales team leader. The successful individual will be required to conduct Discovery Life telesales.

OUTPUTS

The successful individual will be required to perform on, but not limited to the following key outputs:

Achieve Life Sales target

Communication to members telephonically via fax and email

Attending to general administration

Conduct Financial Needs Analysis

Achieve quality target

Overcome objections

Adhering to service level agreements

 

 

The successful individual will be required to demonstrate the following competencies:

Target Driven

Team Player

Goal orientated

Self motivated

Ability to perform under pressure

Adapt to change

Persuasiveness

Resilience/Tenacity

Sound Time Management

Self managed

Attention to detail

Ability to learn quickly and apply knowledge

Speak fluently (accent neutral) English/Afrikaans

EXPERIENCE AND QUALIFICATION

Matric

At least 1year sales experience, preferably in an outbound telesales environment

Minimum 1 year Life product knowledge, Discovery Life Knowledge is an advantage

PC literacy, email, word, excel

Tertiary qualification an advantage

NQF5 and RE5 qualification

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